Return & Refund Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to report an issue with your order.

Eligibility for Return

Returns are only accepted if the item is damaged during shipping. We do not accept returns or refunds for any other reason, including change of mind, personal preference, incorrect selection, or normal wear and tear.

To be eligible for a return due to shipping damage:

• You must contact us within 7 days of receiving your order.

• The item must show clear signs of damage caused during shipping.

• You must provide clear photos and/or videos of the damaged item and packaging as proof.

• The item must be returned in its original packaging if requested.

• You may also be required to provide your receipt or proof of purchase.

To report a shipping-damaged item, contact us at asglobaltraderoffecial@gmail.com.

Please note that returns must not be sent back without contacting us and receiving approval first. Unauthorized returns will not be accepted.

Damages and Issues

Please inspect your order immediately upon receiving it. If your item has been damaged during shipping, contact us as soon as possible and within 7 days of delivery.

We will review the photos/videos and other information you provide. If the damage is confirmed to have occurred during shipping, we will provide the appropriate resolution.

Non-Returnable Items

We do not accept returns or refunds for items that are:

• Not damaged during shipping

• Used or worn after delivery

• Damaged by the customer

• Returned after the 7-day period

• Returned due to change of mind or personal preference

• Returned because the customer selected the wrong product, size, color, or variant

Returns are strictly limited to items damaged during shipping.

Exchanges

We only offer an exchange if the item is confirmed to have been damaged during shipping.

If your item is damaged during shipping and your claim is approved, we will guide you through the exchange process.

Refunds

If your return request is approved after inspection, we will notify you regarding the refund.

Approved refunds will be issued to your original payment method. Please note that processing times may vary depending on your bank or payment provider.

For any questions regarding returns, damaged items, or refunds, please contact us at:

asglobaltraderoffecial@gmail.com